Bolly Game Privacy Policy

Last updated: May 22, 2025

This Privacy Policy describes how Bolly Game (“Bolly Game”, “we”, “us” or “our”) collects, uses, discloses, and protects information obtained from users (“you”, “your”) of our mobile application in.bollygame.com and related websites (collectively, the “Platform”). By accessing or using the Platform, you consent to the practices described in this Privacy Policy. If you do not agree with any part of this policy, please do not use our Services.

1. Interpretation and Definitions

1.1 Interpretation

Capitalized terms used in this policy have the meanings defined in section 1.2, whether appearing in singular or plural.

1.2 Definitions

TermDefinition
AccountA unique account created for you to access our Service.
AffiliateAn entity controlling, controlled by, or under common control with a party (control = 50%+ ownership).
ApplicationThe Bolly Game mobile application, package name com.bolly.game.
CookiesSmall files placed on your device by a website containing browsing information.
DeviceAny hardware (e.g., smartphone, tablet, computer) used to access the Service.
Personal DataInformation relating to an identified or identifiable individual.
PlatformThe Application and/or our websites (e.g., http://bollygame.com).
ServiceThe features, content, and functionalities made available via the Platform.
Service ProviderA third party processing data on behalf of Bolly Game to facilitate or analyze the Service.
Third‑Party Social MediaAny social network (e.g., Google, Facebook, Twitter) you use to log in or create an account.
Usage DataData collected automatically, either generated by the Service infrastructure or from your interaction with the Service.

2. Collecting and Using Your Personal Data

2.1 Categories of Data Collected

CategoryExamples
Personal DataEmail, name, phone number, address, payment details, KYC documents.
Usage DataIP address, browser type, device ID, pages visited, timestamps.
Technical DataOperating system, app version, device model.
Location DataApproximate or precise geolocation from device or IP.
Cookies & Tracking DataBrowser cookies, flash cookies, web beacons, advertising identifiers.

2.2 Collection Methods

  1. Registration & Account Setup: You provide Personal Data such as phone number, email, name, and address.
  2. Transactions & Payments: We collect bank account details, UPI handle/Virtual Payment Address, and KYC documents.
  3. Usage & Log Data: Automatically recorded when you interact with the Platform (e.g., IP address, app metrics).
  4. Third‑Party Services: Data obtained via social logins or analytics providers.
  5. Device Permissions: With your consent, we access contacts, camera, and location to enable features.

3. Use of Your Data

We may use your data to:

  • Provide and maintain the Service, personalize content, and optimize user experience.
  • Process transactions and facilitate payments.
  • Communicate updates, offers, and support messages.
  • Conduct research, analytics, and marketing.
  • Enforce our Terms and comply with legal obligations.

4. Cookies and Tracking Technologies

TechnologyTypePurpose
Session CookiesSessionAuthenticate users and maintain sessions.
Persistent CookiesPersistentRemember preferences (e.g., language, login).
Flash CookiesPersistentStore user preferences for multimedia features.
Web BeaconsPixel TagsTrack email opens and page visits for analytics.
Advertising IDsIdentifierEnable Interest‑Based Advertising across apps and measure ad effectiveness.

You may disable cookies through your browser/device settings; however, some Service features may not function properly.

5. Sharing Your Personal Data

We may share data with:

RecipientPurpose
Service ProvidersPayment processors, hosting, analytics, customer support.
Affiliates & PartnersMarketing, co‑branded services, promotions.
Legal AuthoritiesCompliance with laws, court orders, fraud prevention.
Business TransfersIn connection with mergers, acquisitions, or asset sales.

All third parties are required to employ comparable security measures.

6. Data Retention

Data TypeRetention Period
Personal DataUntil account deletion + as required by law or dispute resolution.
Usage & Log DataUp to 24 months (or longer if necessary for security or legal reasons).
Payment DataAs mandated by Reserve Bank of India (RBI) directives; stored in India.

Upon expiry, data is securely deleted or anonymized.

7. Your Rights

You may:

  • Access, correct, or erase your Personal Data.
  • Withdraw consent for Sensitive Personal Data processing (not retroactive).
  • Request data portability in a machine‑readable format.
  • Object to processing for marketing or profiling.

To exercise rights, contact our Grievance Officer.

8. Security Measures

We employ encryption, firewalls, access controls, and regular audits. Data is stored on secure servers in India with industry-standard safeguards. However, no method is 100% secure.

9. Children’s Privacy

Our Service is not intended for users under 18. We do not knowingly collect data from minors. If you become aware of such collection, contact us for immediate removal.

10. International Transfers

Your data may be processed and stored in India or other countries where we operate. We ensure similar levels of protection as per applicable laws.

11. Changes to This Policy

We may update this policy. Updated versions will be posted here with a revised “Last updated” date and notified via the App or email.